FAQ's


Frequently Asked Questions


You can always call us at 843-492-7344 or 843-236-3444 and ask a live person!


General Questions:

Do laser tag games typically sell out?
How do I make a reservation for laser tag?
What payment options are available?
Is laser tag safe?
Are we allowed to bring food into your facility?
Is there an age limit to play laser tag?
Do you provide storage for purses and personal items?
Is there a dress code to play laser tag?
Will other people be playing in our laser tag game?
What is the parking situation at Surf's Up Family Fun Center?
Do players need to sign a waiver?
Can I use my cell phone in the briefing room or arena?

Birthday Party Questions:
What do we have to bring on the day of the laser tag party?
Do we have to order the pizza ahead of time?
What soft drinks do you carry?
Who owns the Laser Tag Facility?
What is Exclusive Use?

Do laser tag games typically sell out?

We frequently have sold-out laser tag games, especially during peak weekend times. Wait times are usually minimal.

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How do I make a reservation for laser tag?

We do not accept reservations for individual play. However, groups and parties may reserve games in advance. Please feel free to call us.

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What payment options are available?

We accept cash, as well as Visa, Mastercard, and Discover. We do not under any circumstances accept checks or American Express. We are also unable to provide cash back. For your convenience, an ATM is located in our lobby.

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Is laser tag safe?

Laser tag is an indoor physical activity. While it is supervised at all times, and we make every effort to ensure strict adherence to all of our rules, we cannot assume any responsibility for any injuries that may occur. Our lasers are Class I laser products, and have not been directly linked with adverse health affects. We also employ the use of commercial fog, which is composed of food-grade mineral oil and distilled water. If you are asthmatic, epileptic, have a heart condition, are currently pregnant, or if you suffer from any other health condition, you are personally responsible for deciding whether or not playing a moderately physical activity will be detrimental to your condition. We cannot under any circumstance give medical advice as to whether or not laser tag will pose a risk given your individual health record.

Click HERE to read more about health concerns while playing laser tag.

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Are we allowed to bring food into your facility?

No, but we have food and drink available from our concession stand and we serve both lunch and dinner in our dining room. Groups can bring outside food if you book a party room.

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Is there an age limit to play laser tag?

We recommend laser tag for kids age 6 through 96! We do not have an age limit, but it is a blacklit environment and the game is open to people of all ages. We see children younger than 6 rush in to play enthusiastically, and we see some children older than 6 who'd rather wait outside. For younger players, we have a huge 1,500 sf soft-play area where all young children are invited to play for FREE!

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Do you provide storage for purses and personal items?

No. Unfortunately, we cannot be held responsible for lost or stolen items.

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Is there a dress code to play laser tag?

We do require at least some clothing! We also highly recommend that you do not wear open-toed shoes. Under no circumstances can anyone play laser tag barefoot. Remember that the arena is blacklit, so white or bright-colored clothing will glow, and darker clothes will help you stay out of enemy sight!

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Will other people be playing in our laser tag game?

Laser tag games at Surf's Up can accommodate up to 60 people per game, and we often sell out our weekend games. It is almost a certainty that your group will be playing with other people of any age and of either gender. Private laser tag games can be booked at additional cost, and reservations are a must for private games.

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What is the parking situation at Surf's Up Family Fun Center?

Surf's Up has plenty of free parking right on our 2.5 acre parking lot!

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Do players need to sign a waiver?

No. We have an excellent safety record and do not require signed waivers. Each player is required to watch our safety briefing video before entering the arena.

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Can I use my cell phone in the briefing room or arena?

Sorry, but no cell phones shall be used in our laser tag gaming area. We require your undivided attention in our safety briefing. We also don't want your cell phone to cause a distraction for others, making them miss important information. Those of you who cannot respect this rule simply cannot play. We will firmly, but politely ask you to leave the briefing room and arena if you use your cell phone in these areas. Please do not get angry at our employees, who are required to enforce this rule.

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What do we have to bring on the day of the laser tag party?

We pride ourselves on taking care of every need you may have on the day of your laser tag party. All you really have to bring is the kids! We can take care of food, cake and arcade credits right when you arrive! Your personal birthday party host will take care of everything -- serving all the food, making sure your soft drinks never run dry, and most importantly, ensuring that everyone has a great time!

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Do we have to order the pizza ahead of time?

Our birthday party packages include our famous all-you-eat buffet for the party guests. Extra food for parents/chaperones is not included. If you expect that some parents will stay during the party, we can arrange for them to eat at regular buffet prices. Just call us and we'll be happy to help you.

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What soft drinks do you carry?

We proudly carry Pepsi products at our fountains and in our vending machines as well. Our vending machines offer Aquafina brand bottled water, as well as energy drinks, and several other soft drink choices.

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Who owns the Laser Tag Facility?

Surf's Up in Myrtle Beach is proudly owned and operated by BusinessVentures.com, LLC. Our president, Rick Rahim, is a lifetime resident of Virginia, who loves vacationing in Myrtle Beach! BusinessVentures.com also owns and operates Gearworks Laser Tag in Nags Head, North Carolina, Lazer Xtreme in Middleburg Heights, Ohio, Ultrazone Eastpoint Mall in Baltimore, Maryland. and four locations in Virginia: Panther Family Fun Center, Laser Nation, Extreme Laser Tag, and Ultrazone Bailey's Crossroads.

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What is Exclusive Use?

For our standard laser tag birthday parties, we can accommodate up to 200 people, and we simultaneously take in 2-3 separate birthday parties at once to play laser tag, as it is a "the more the merrier" type of game. However, for larger groups, or groups that simply want the laser tag arena exclusively for their group, we offer "Exclusive Use" birthday parties. While it is a bit more costly, for some parties, it may end up being a better deal, or simply provide the privacy you desire.

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Surf's Up Family Fun Center is located in Myrtle Beach, SC. We have Laser Tag Games, Rock Climbing, Air Hockey Tables, Video Games, Video Golf, Music, Driving Games, Shooting Games, Dancing Games, and many more fun video arcade games. Our amusement center is fun for the entire family. From young children ... to teenagers ... to adults -- everyone has fun at Surf's Up in Myrtle Beach!

We have Twelve exciting locations:

BALTIMORE, MD
MYRTLE BEACH, SC (#1)
CHESAPEAKE, VA
RICHMOND, VA
MORE LOCATIONS
COMING SOON